Privacy Policy

Effective date: February 11, 2026

Introduction

Metapi ("we," "our," or "us") operates the metapi.io website and the Metapi API service. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

Information We Collect

Account Information

When you sign up for Metapi or join our waitlist, we collect information you provide directly, including your name, email address, company name, and details about your intended use case.

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

API Usage Logs

When you use the Metapi API, we log request metadata including API endpoints accessed, query parameters, request timestamps, response codes, and usage volume. We use this data to provide and improve our service, enforce rate limits, and generate billing.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our API service
  • To process your waitlist registration and communicate about your account
  • To generate billing and process payments
  • To monitor and analyze usage trends to improve our service
  • To detect, prevent, and address technical issues and abuse
  • To send you service-related communications, updates, and security alerts
  • To comply with legal obligations

Data Sharing & Third Parties

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service providers: We share data with third-party vendors who assist us in operating our service, such as hosting providers, payment processors, and analytics services. These providers are contractually obligated to protect your data.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
  • Business transfers: If Metapi is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent: We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

API usage logs are retained for up to 90 days for operational purposes and billing reconciliation. Aggregated, anonymized usage statistics may be retained indefinitely.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request that we correct inaccurate or incomplete data
  • Deletion: Request that we delete your personal data, subject to legal obligations
  • Export: Request a machine-readable copy of your data for portability
  • Objection: Object to the processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at the email address listed below. We will respond to your request within 30 days.

Cookies & Tracking

We use essential cookies to ensure the proper functioning of our website, including session management and security tokens. We may also use analytics cookies to understand how visitors interact with our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS), secure storage of API keys, and access controls on internal systems.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.

For material changes, we will make reasonable efforts to provide notice, such as by sending an email to the address associated with your account or by placing a prominent notice on our website.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: metapi.main@gmail.com